HELP & SUPPORT

Keep your next step clear.

Can’t sign in? Choose “Recover account” below and use the email address linked to your account. Once you’re in, Settings lets you change your time zone, export your records and manage your privacy choices.

Need to fix an entry? Open the entry where you made it and change it. Your score for that day updates to match, and the original is kept in your history.

A$19.99 a month after your 14-day free trial, shown in your currency at checkout. Cancel before day 14 and pay nothing. We’ll remind you 2 days before your trial ends.

You can cancel at any time from Settings. After the trial, you keep access until the end of the month you’ve paid for. Refunds are handled in line with the Australian Consumer Law.

Standardry is for adults 18 and over. We’re starting in Australia, New Zealand, the United States and Canada.

No ads. Your data is never sold.

If we ever pause or lock Standardry, we add whole days to your membership to make up for it, automatically. Refunds for downtime are our choice and only for card payments.

If we ever pause or lock Standardry, we add whole days to your membership to make up for it, automatically. Billing is handled by the store you subscribe in. Any refund is handled by the store under its own rules.

A discount code works for one discount at a time, only for card payments on our website. You can also ask us to delete your account and we will.

Discount codes aren’t used with a subscription billed by the store. You can also ask us to delete your account and we will.

To move your records, export your account from Settings first. You can delete your steps, sleep, weight and water records on their own, without closing your account. To delete your account, follow the steps on the Delete account page.

Still stuck? Email support@standardry.com from the address on your account and we’ll help.